FREQUENTLY ASKED QUESTIONS
How can I book an event?
Fill out the inquiry form or email cozytentevents@outlook.com to see which dates and themes are available. We will get back to you within 24 hours with options available!
Gather a rough head count of how many tents & beds you will need - this will ensure that you are reserving the maximum amount you will need, and you can adjust the total later.
Secure your date with a non-refundable 20% deposit, which goes toward the total cost of the event. Final payment and head count is due 7 days before the event date. If you are booking within the week of your event, the total cost and final count is due at the time of booking your date.
Once you book your date, we will send you a complete list of terms and conditions. Please review prior to paying in full and reach out if you have questions.
A week or more before your event date, finalize the head count and other details and make the rest of the payment to ensure your event date and theme are locked in!
Enjoy your party, take pictures, and leave the setup and clean up to us!
How do I make changes or cancel my event?
The final balance is due 7 days prior to your event. If the final balance is not paid, the event reservation will be cancelled and the non-refundable deposit will be kept. Cozy Tent Events reserves the right to refuse to deliver and/or set up your sleepover due to unsafe conditions and/or inclement weather and will make every effort to help you reschedule your event.
How can I pay for my event?
At this time, we prefer payments through Zelle or Venmo. Online payments through our website are also available for an additional service fee. A booking invoice with payment options will be sent once you choose your date.
What’s included in the event rental?
All sleepover packages include delivery, event set up & styling, and removal of event items the next day. Each tent set up includes a tent, twin mattress, mattress pad, fitted sheet, plush blanket, decorative pillows, lighting, bed tray, and themed decor. Some themes may include additional items.
What is the rental length of time?
Sleepover rentals are for one night, approximately 20-30 hours total. Additional nights may be added to your package at a discount, if available.
What space requirements will I need for my event?
A space approximately 3.5' x 6.5' is required per tent. Planning and measuring your space before finalizing your booking is the responsibility of the host. If we are not able to set up the tents due to space issues, resulting in our inability to complete a job, then no refunds will be given for any tents or other rental items that do not fit in the room. We will make every effort to set up in the space you have provided. Please have the space cleared, cleaned, and ready for our arrival. We are not able to assist with cleaning including sweeping or vacuuming or moving furniture.
How much time is needed for setup and take down?
Setup usually takes around 60-90 minutes and take down 30-60 minutes, depending on the number of tents and theme chosen.
How old should the guests be for a sleepover event?
We recommend sleepover parties for ages 5 & older. However, sleepover events are fun for tweens, teens and adults as well!
What should my guests bring for sleeping?
Please ask guests to bring their own sleeping pillows, as our pillows are for decorative use. Guests may also want to bring their own blanket for added comfort and security.
Can my pet visit the sleepover?
No animals or smoking is permitted on or around the area the sleepover is set up. During the event, as well as setup and take down, please restrict your animals from the event space as much as possible.
Can we have food and drink in the sleepover area?
We ask that most food and drink stay out of the tent area. Water and dry snacks are fine to have near the beds. You will be responsible for any damages, replacement costs, or cleaning fees of stained items if we are unable to remove the stain during our standard cleaning procedures.
Can I have my event outdoors?
All sleepover tents and beds are for indoor use only. At this time, we do not have outdoor sleepover tents for rental.
Do you need access to power outlets?
Access to an outlet is requested for set up and take down. During the event, power outlets are not needed for sleepover items.
How many kids can each tent hold?
For safety and liability reasons, each tent is only allowed one sleeper. Mattresses are twin-sized and do not fit more than one person.
What if I want to mix themes for one party?
If you are having an event and would like to mix themes (e.g. three of one theme and two of a different theme), please inquire prior to booking. Some themes are very popular and will not be available for mixing.
How do you clean and sanitize your rental items?
We wash all blankets and linens before and after use with fragrance-free laundry detergent appropriate for sensitive skin. Decorative pillows, trays, and decor are spot cleaned and sanitized after each event.
Is Cozy Tent Events licensed & insured?
Cozy Tent Events is licensed and fully insured.
Can I post photos on social media of my event?
Yes, please! We would love it if you tag @CozyTentEvents in your photos online! Cozy Tent Events reserves the right to use photography taken at your event in any promotional media.
Service areas
For all events located within 10 miles of area code 98042, delivery and pick up are included in the rental price. We use Google Maps to determine mileage.
For events located outside 10 miles, there is an additional charge:
0-10 miles: no additional charge
11-20 miles: $45
21-30 miles: $55
31+ miles: please inquire